Our Privacy Commitment
At Talk Careers, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our AI-powered career matching platform.
1. Information We Collect
1.1 Information You Provide
We collect information you directly provide to us, including:
- Account Information: Name, email address, password, and profile details
- Career Information: Work experience, skills, education, career preferences
- Conversation Data: Messages and interactions with our AI career assistant
- AI Profile Data: Information you choose to include in your public AI Profile
- Contact Information: When you reach out to us for support
1.2 Information We Collect Automatically
When you use our Service, we automatically collect:
- Usage Data: How you interact with our platform, features used, and time spent
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed, referring URLs
- Cookies and Tracking: See our Cookie Policy for details
1.3 Information from Third Parties
We may receive information about you from:
- Authentication providers (when you sign in with Google, etc.)
- Employers (when they provide feedback or interact with your profile)
- Public sources (to verify professional information)
2. How We Use Your Information
2.1 Primary Uses
We use your information to:
- Provide Our Services: Enable AI conversations, job matching, and profile creation
- Improve Matching: Enhance our AI algorithms to provide better career matches
- Communication: Send service updates, match notifications, and respond to inquiries
- Security: Detect and prevent fraud, abuse, and unauthorized access
- Legal Compliance: Meet our legal obligations and enforce our terms
2.2 AI and Machine Learning
We use AI and machine learning to analyze your career information and conversations to:
- Generate personalized job recommendations
- Extract relevant skills and experience from conversations
- Improve our matching algorithms
- Provide insights about career opportunities
3. How We Share Your Information
3.1 With Your Consent
- Employers: When you apply for jobs or enable employer visibility
- AI Profile Visitors: Information you choose to make public via AI Profile
- Other Users: As directed by you through the platform
3.2 Service Providers
We share information with trusted service providers who help us operate our platform:
- Cloud hosting providers (AWS, Vercel)
- AI/ML services (OpenAI for embeddings, Google Gemini for conversations)
- Database services (Supabase)
- Analytics providers (privacy-focused analytics only)
- Email service providers
3.3 Legal Requirements
We may disclose information if required by law or if we believe it's necessary to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security issues
- Protect the safety of users or the public
4. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Active Accounts: Retained while your account is active
- Deleted Accounts: Most data deleted within 30 days, some retained for legal compliance
- Conversations: Retained to improve service unless you request deletion
- Legal Holdings: May be retained longer if required by law
5. Your Rights and Choices
Access and Portability
Request a copy of your personal data in a portable format
Correction
Update or correct inaccurate information in your profile
Deletion
Request deletion of your account and associated data
Control Visibility
Manage who can see your profile and AI Profile information
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption: Data encrypted in transit and at rest
- Access Controls: Limited access on a need-to-know basis
- Regular Audits: Security assessments and penetration testing
- Incident Response: Procedures to handle any data breaches
7. International Data Transfers
As a company based in Estonia (EU), we primarily store data within the European Economic Area. When we transfer data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses with service providers
- Adequacy decisions where applicable
- Your explicit consent when required
8. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will promptly delete it.
9. Your California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how we use it
- Right to delete your personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your privacy rights
10. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you via email.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Privacy Contact
Mindysm OÜ, Registry code: 16588202
Tööstuse 47A-79, 10416, Tallinn, Estonia
Data Protection Officer: Available at hello@talk.careers